Terms of service

Welcome to Critter Comforts! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website ( www.crittercomforts.com ) or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Eligibility

To use our services, you must:

Be at least 13 years old.
Have the legal capacity to enter into a binding agreement.
Comply with all applicable laws and regulations.

2. Account Registration

You may need to create an account to access certain features of our website.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Notify us immediately if you suspect unauthorized use of your account.

3. Orders and Payments

All orders are subject to product availability and acceptance by Critter Comforts.
Prices are listed in the currency specified on the website and are subject to change without notice.
You agree to provide accurate payment information and authorize us to charge the total amount of your order, including taxes and shipping fees.

4. Shipping and Returns

Shipping times and costs will be displayed at checkout.
Please review our Return Policy for details on returns, exchanges, and refunds.

5. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Critter Comforts or its licensors and is protected by copyright and trademark laws.
You may not use, reproduce, or distribute any content without our prior written consent.

6. User Conduct

You agree not to:

Use our website for any illegal or unauthorized purpose.
Post or transmit harmful, offensive, or misleading content.
Interfere with the operation of our website or compromise its security.
Use automated tools (e.g., bots, scrapers) to access or collect data from our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these external sites.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee that our website will be error-free, secure, or uninterrupted.

9. Limitation of Liability

Critter Comforts and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

10. Indemnification

You agree to indemnify and hold Critter Comforts harmless from any claims, damages, or losses resulting from your violation of these Terms or misuse of our services.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (123) 456-7890
📍 Address: 123 Critter Lane, Petville, CA 98765

Thank you for choosing Critter Comforts! We appreciate your trust and look forward to serving you and your beloved pets.