Faq
At Critter Comforts, we want to make sure you have all the information you need to care for your small pets. Here are answers to some of the most common questions we receive:
1. What types of pets do you cater to?
We specialize in products for small pets, including birds, hamsters, rabbits, guinea pigs, and other small critters. Whether you have a chirpy parakeet or a cuddly bunny, we’ve got you covered!
2. Do you sell live animals?
No, Critter Comforts does not sell live animals. We focus on providing high-quality supplies, food, and accessories to help you care for your pets.
3. What brands do you carry?
We carry a wide range of trusted brands, including Kaytee, Oxbow, Higgins, Living World, and more. All our products are carefully selected to ensure the best quality for your pets.
4. Do you offer advice on pet care?
Absolutely! Our team is made up of passionate pet lovers with extensive knowledge about small animals. Feel free to visit us in-store, call, or email us for personalized advice on diet, habitat setup, and general care.
5. Can I order online?
Yes! You can shop online through our website ( www.crittercomforts.com ) and have your pet supplies delivered straight to your door.
6. Do you offer discounts or loyalty programs?
We frequently run promotions and discounts for our customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals. We also have a loyalty program where you can earn points with every purchase!
7. What if I need to return a product?
We accept returns within 30 days of purchase, provided the product is unused and in its original packaging. Please bring your receipt or order confirmation for a smooth return process.
8. Do you offer gift cards?
Yes! Critter Comforts gift cards are perfect for any pet lover. They can be purchased in-store or online and used for any of our products.
9. Can I special order a product you don’t have in stock?
We’ll do our best to accommodate special requests! Contact us with the product details, and we’ll check availability with our suppliers.
10. How can I stay updated on new products and promotions?
Follow us on social media (@CritterComforts) and subscribe to our newsletter for the latest updates, tips, and exclusive offers!
If you have any other questions, don’t hesitate to reach out. We’re here to help you and your critters thrive! 🐦🐹🐰
📧 Email Us: [email protected]
📍 Visit Us: 123 Critter Lane, Petville, CA 98765
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